YOUR RESPONSIBILITIES WILL INCLUDE:
- To respond to customer enquiries and requests (via telephone, fax and email communications) in a timely manner;
- To follow up with related function depts. to ensure orders are received and processed as required by customers;
- To follow up and clear backlog orders/shipments to improve delivery performance;
- To clarify problems with customers in relation to slow payment/disputes to improve DSO (day sales outstanding);
- To handle customer complaints according to company procedures and service standard;
- To assist and back up other team members and provide clerical supports to Sr. Account Service Officer.
WHAT WE WILL BE LOOKING FOR IN YOU:
- College degree or above, at least 1 year’s experiences in related industry;
- Proficient in English communication & computer operation (Windows, MS Office, etc);
- Customer and result oriented, can work under pressure;
- Quick and careful learner, can work efficiently and effectively.
我们的福利:
- 年底双薪 年终奖金 加班补助 带薪年假 高温补贴 试用期全薪
- 五险一金 商业保险 企业年金
- 包吃 员工宿舍/住房津贴/免费班车
- 年度体检 内部培训 员工活动 节日福利