YOUR RESPONSIBILITIES WILL INCLUDE:
- Manage or push managing related customers and processes' quality system (process flowchart, work instruction, training and effectiveness evaluation) .
- Understand,deliver and communicate customer's quality requirement (test, processing, standard etc.)
- Handle customer complaint, reason-analysis and push improvement actions.
- Clarify unclear quality standard with customer service or customer.
- Responsible for maintenance of customer complaint database and related report preparation.
- Standardize quality system for the customers and production lines who are responsible.
- Monitor the effectiveness of process quality system and ensure updating.
- Draft quality documentation for new product.
- Lead process quality analysis and drive for improvement actions.
- Initiate continuous improvement plan for process.
- Responsible for direct report(s)'s work if have.
- Communication and team work improvement.
- Other works from supervisor and manager.
WHAT WE WILL BE LOOKING FOR IN YOU:
- Colleague degree or above
- Rich knowledge in ISO 9001 quality system, FMEA, etc.
- At least two years experience in quality, familiar with quality life management and improvement.
- Familiar with quality tools (e.g. QC 7 tools), implement quality activities independently
- Good skill in computer.
- Good oral and written English.
- With good integrity and strong sense of responsibility.
- Good teamwork.